Reviewer:
Anonymous person
from Portland, OR United States
Upon the AC's arrival, I made the mistake of testing it for a mere 20 minutes. A bracket at the terminal end of the exhaust pipe broke but I could still connect the pipe to the unit with no visible gaps. Summer arrives and I attempt to use the unit twice, but the water fills up within 2 hours of use each time and it does not provide much cooling. Then, the unit leaks, flooding my floor. The exhaust pipe no longer allowed for ventilation and two more pieces had broken off of the terminal end and the drain port plug and cap were broken. For a price of over $300.00, one would think Whynter would use more quality materials. Upon contacting Whynter they refused to take responsibility for the flooding and offered to send replacement parts to me in the mail, but that shipping costs would be MY responsibility. So now I am out $319.00, have a damaged wood floor and have been suffering through 105 degree summer heat. Thanks Whynter.