Reviewer:
Gregory DeBoer
from Henderson, NV United States
We are very impressed with the customer support we received concerning the NANOMAX A12000E we purchased from Quality Matters. The first unit was shipped defective from the factory. I was contacted by Quality Matters customer service and a replacement unit was shipped out promptly. The quality of customer service we received should be a model for other companies to follow. The new unit works GREAT and blows ICE cold air. We are really impressed with how efficient the unit is and how cool it is keeping our spare room. It is EXTREMELY quiet and we are surprised at how small the unit is. This unit is a big improvement over the bulky and noisy units sold by AMCOR's competition. We would highly recommend this unit to anyone looking for a portable A/C.